Our Haleiwa store-front is open from Wednesday - Sunday from 12pm - 6pm.
If you have questions or need any assistance our phone lines are open Monday - Friday from 9am-5pm HST (808)622-8000.
You can also email us at firstname.lastname@example.org
Solid Mahogany, Easy to Play, & Twice the Fun!
All the way across the pacific and almost to Australia, a hand full of super talented craftsmen on the island of Java are making Pono guitars and ukuleles. Pono means excellence, and they have been living up to it.
We have seen this model many times, but it sounds more amazing than the ever. This one has a full body of sound only heard in high-end Hawaiian eight stringers.
You play the eight-string just like the four-string and models like this sound incredible, so why do so many shy away from them. Perhaps one reason is that many 8 string models on the market are hard to play. But the MTD8 actually feels great! The precision low action on this model takes way less effort than other models on the market. Plus the dual-action, lightweight titanium truss rod in Pono tenors is even more crucial in the multi-string situation like this. The MTD8 has a gorgeous gloss finish, ebony appointments, and sounds amazing. This instrument will inspire your music and surely bring many years of joy,
Ko'olau is very exacting and the results are impressive! Experience the quality now achieved and the fun of an eight-string ukulele!
Pictures show available here.
Free Oahu Hard Case This Month!
Another option is to add a ukulele humidifier. This is required if you live in a low humidity area or if you use indoor heating/cooling, especially for areas with winter seasons or hot summers. If you are heating the air in your house, the air will become extremely dry.
Regardless of the outside humidity levels, the indoor humidity levels will drop dramatically once the air is heated. The same is true for air conditioning, usually not as drastic of a humidity drop as a heater, but it will remove a significant amount of moisture from the air as well. In either case, it is always a good idea to supplement with a humidifier that you store in the case with the instrument while not in use. This is usually a requirement by Ukulele manufacturers in order to keep the instrument covered under warranty. In order to humidify the instrument, you will need a case for the humidifier to work properly and you will need to maintain the humidifier by refilling it as needed.
Another option is to switch the string set and tuning during setup. This can be seen in the string options.
After adding this instrument to your shopping cart, you can add extra accessories from the website or directly from this page, from the bottom of the page, or under the "Essential Accessories" above. Installation of strap button(s), if you would like to use a strap, pickup installation so you can play through an amplifier, as well as humidifier options, can be found above.
Get a shipping quote next to the Add To Cart button. If your cart reaches $500 dollars or more, domestic US orders will receive free FedEx 2 day shipping. (2 business days is the time in transit once the instrument departs)
There is a special instructions box where you can add notes or preferences that our setup or shipping department needs to be aware of. Before being shipped, your instrument will first go through our setup department. The processing time before shipment will depend on the setup option chosen.
See additional tabs for more information on our setup process, turnaround time, and shipping.
Here's a video we shot last year at the Pono factory.
All Pono tenor and baritone ukuleles come with a lightweight dual action adjustable truss rod. This video explains that feature and gives directions should you ever need to adjust it.
Current Turnaround Time: Amount of time it takes before shipment-
Full Setup: 10-14 Days
Basic Quality Control: 2-3 Days
BASIC QUALITY CONTROL covers inspecting the instrument for any major defects that would have been missed by the factory and any faults in construction that could potentially damage or limit the functionality of the instrument over time. Any defective instruments are rejected and replaced. We make sure that each Ukulele meets the basic standard for a brand new instrument and will be ready to play once you receive it. A final cleanup is also included after inspection before packing and shipment.
Full Setup - FREE for all Ukuleles $399 and over / $20.00 for Ukuleles from $300-399 / $30.00 for Ukuleles Under $300
-Overall QC evaluation: To find defects in construction as well as to get an overall view of the instrument and note the areas that need extra attention and adjustment during the setup.
-Saddle Adjustment: The height of the saddle is lowered to reduce the distance between the strings and the fretboard, making it easier to play than the factory setup, especially higher up the fretboard.
-Nut Slot Adjustment: The depth, width, and angle of the nut slots are adjusted to create a more comfortable playing experience especially on the lower frets.
-Fret Dressing: After adjusting the nut and saddle heights, high spots in the fretboard or uneven frets will potentially cause fret buzz, dead spots, or other unwanted problems. The frets are filed to create a more consistent level across the fretboard. We then crown the frets to return their rounded curvature back to the top of each fret creating a clear contact point for each string. We then smooth and polish the frets and condition the fingerboard to bring them back to new condition.
-Final Cleanup: We always do a final overall cleanup of the instrument to make sure it is in new condition and ready to play before it is prepared for shipment.
Rush Setup & Delivery - Additional $50.00
The RUSH SETUP AND DELIVERY service is for customers who would still like to receive everything included in the full setup but on a shorter time frame. One of our setup technicians will work overtime outside of normal business hours to complete the setup within 2-3 days of the order being placed and immediately hand it over to the shipping department for packing and shipment. The $50.00 rush charge is in addition to the cost of the full setup.
Additional services (see individual product listings to add these services to your order)
Re-stringing: We will replace the factory installed stock string set with a new set of your choosing. Select the “replace stock strings” option when adding your desired string set to the shopping cart.
Strap Button Installation: 1-2 buttons are installed to allow the use of a strap. Color options available.
Pickup installation: for players who would like the option to play or record with amplification.
Friction Tuner Upgrade (friction tuners only): We offer upgrade options for select instruments with friction tuners to be retrofitted with new geared tuners for better precision and comfort when tuning.
Left-handed Setup: Left-handed setups are also available upon request. Occasionally an additional charge may be added for compensated saddles on select models.
For more even more details and FAQ visit our Shipping Page under the Company Info tab at the header menu.
SHIPPING CARRIER OPTIONS:
FedEx is our primary shipping carrier, all orders that qualify for free domestic shipping will be sent using FedEx. UPS and DHL can also be chosen as alternative options upon checkout, USPS is only used for smaller accessory orders.
As soon as the shipping label is created you will be automatically notified via email with tracking information. All packages will be shipped with a signature requirement by default. If you do not wish to have a signature requirement you will need to notify us, either by leaving a note in the “special instructions” when adding the item(s) to your shopping cart or by emailing our shipping department directly. Any shipping related requests (hold/delay/address change) should also be directed to our shipping department ( email@example.com).
NOTE FOR INTERNATIONAL CUSTOMERS: You may also be required to pay import duties/taxes, this will vary depending on your location and the value of the item(s). To estimate these taxes, you can contact your local customs office. Fedex also offers a helpful estimation tool: https://www.fedex.com/en-us/shipping/international.html
UNITED STATES FISH AND WILDLIFE PERMIT: If your ukulele contains any amount of shell inlay (abalone or pearl) it will require a permit to be shipped internationally. The cost of this permit is $93.00 USD. We will handle the paperwork and file the permit for you, but the cost of all duties and fees are the responsibility of the customer.
SHIPPING COST will vary depending on the size dimensions and weight of the package as well as the destination. To get a quote, use the “Calculate Shipping Cost” link located next to the “Add to Cart button” on each listing.
This is made even easier when you are already logged in to your customer account. Follow this link to create an account if you don’t already have one go HERE.
FREE SHIPPING: All orders within the USA with a total over $500 will qualify for free FedEx 2-day air shipping.
SHIPMENT AND TRACKING NOTIFICATIONS are sent automatically via email as soon as the shipping label is created so please make sure your email address is accurate when placing the order. Outgoing shipments are picked up by our shipping carriers Monday through Friday.
ACCESSORY AND CASE ORDERS: While non-instrument orders for cases and accessories do not require the same processing time needed for instruments, they do require time for processing and packing. The typical processing time for accessory/case orders is (1-4 business days) depending on current order volume.
CURRENT SETUP PROCESSING TIMES AND DETAILS ARE LOCATED UNDER THE “SETUP OPTIONS” TAB.*
*If you would like to receive your instrument as soon as possible you can forego the full setup process by selecting the “Basic QC Only” option or by selecting the “Full Setup RUSH” option when adding instruments to your shopping cart. More details are available under the “Setup Options” tab.